Remote Support
Additional Information
Do you have a problem or need advice that might be able to be fixed remotely? We can connect remotely and work through the issue.
For this to work you will need to be connected to the internet on a windows computer and can access web pages.
Not all issues can be fixed remotely and if we need to we can book an onsite call out to continue. This will be billable separately however we will provide a 10% discount for the first hour of Onsite Consultancy.
See below for some examples of services or to discuss your IT needs and book a call.
Learn More
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Services
Computers
Internet and WIFI
Computers
Desktops, laptops, all-in-ones!
Virus removal
Slow computer
Won’t switch on
New computer setup
Upgrades and more!
Internet and WIFI
Computers
Email setup & training
Accessing your emails on a mobile or tablet
Microsoft365 email setup
Google WorkSpace
Internet and WIFI
Internet and WIFI
Backups and Recovery
New wireless network setup
NBN connection issues
Troubleshooting a slow connection
Troubleshooting other problems
Help learning how to use websites like Facebook
Backups and Recovery
Backups and Recovery
Backups and Recovery
Help setting up an online backup solution like OneDrive so your precious files and photos are protected
We’ll attempt to recover lost, missing or accidentally deleted files and photos
Software
Backups and Recovery
Software
Software Installation and Setup
Troubleshooting
Microsoft365
Printers
Backups and Recovery
Software
Configuration
General troubleshooting
Setup of printer drivers (local)